Support

Manuals, wear parts, and installation guides for your Halogen sensors. Precision maintenance for precision monitoring.

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Operator Training

Interactive training and certification for MP5 sensor operators.

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Submit a Ticket

Open a support request — our team responds within 24 hours.

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Manuals & Guides

Step-by-step documentation for every sensor model.

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Wear Part Replacement

Maintenance schedules and replacement procedures.

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Installation Videos

Visual tutorials for field installation and setup.

Reach Our Support Team

Fill out the form and our engineering team will get back to you within one business day. Critical issues like sensor-down situations are prioritized for faster response.

emailEmail Support

Prefer email? Reach us directly at tech@halogensys.com

phonePhone Support

Call us Monday–Friday, 8AM–5PM PST at (775) 347-0780

scheduleResponse Time

Critical issues are prioritized. Expect a response within 24 hours for standard requests.

emailtech@halogensys.comphone(775) 347-0780scheduleMon–Fri, 8AM–5PM PST

Wear Parts by Sensor Model

Select your device to find compatible replacement components. Wear parts last many years — only the SensiCLENE cleaning beads require annual replacement.

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SKU: KITS-0001
Replacement Sensor

H1 pH Sensor

Compatible with H1

Replacement pH electrode and tool

$346.24

or call (775) 347-0780  ·  Mon–Fri 8AM–5PM PST

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SKU: WP-NH
Annual Wear Parts

H1 Annual Wear Parts

Compatible with H1

Impeller, bearing, cover, screws, and cleaning beads

$234.68

or call (775) 347-0780  ·  Mon–Fri 8AM–5PM PST

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SKU: AKIT
Annual Maintenance Kit

H1 Annual Wear Parts Kit

Compatible with H1

One H1 wear-parts kit plus one pH electrode replacement kit and tool

$553.61

or call (775) 347-0780  ·  Mon–Fri 8AM–5PM PST

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SKU: CHLS-0203
Replacement Sensor

H2 Replacement Electrode

Compatible with H2

Replacement chlorine, temperature, and sensor puck electrode

$459.00

or call (775) 347-0780  ·  Mon–Fri 8AM–5PM PST

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SKU: KITS-0201
Replacement Sensor

H2 pH Sensor

Compatible with H2

Replacement pH electrode and tool

$346.24

or call (775) 347-0780  ·  Mon–Fri 8AM–5PM PST

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SKU: WP-H2
Replacement Wear Parts

H2 Wear Parts

Compatible with H2

Impeller, bearing, cover, screws, and cleaning beads; only the cleaning beads require annual replacement

$234.68

or call (775) 347-0780  ·  Mon–Fri 8AM–5PM PST

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SKU: AKIT-0201
Maintenance Kit

H2 Wear Parts Kit

Compatible with H2

One H2 wear-parts kit plus one pH electrode replacement kit and tool; the full kit is not required annually

$553.61

or call (775) 347-0780  ·  Mon–Fri 8AM–5PM PST

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Using the Halogen Sensor Mobile app?

Parts ordering is available directly in the app — it automatically shows parts compatible with your connected sensor.

Coming Soon