Support

Manuals, wear parts, and installation guides for your Halogen sensors. Precision maintenance for precision monitoring.

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Operator Training

Interactive training and certification for MP5 sensor operators.

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Submit a Ticket

Open a support request — our team responds within 24 hours.

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Manuals & Guides

Step-by-step documentation for every sensor model.

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Wear Part Replacement

Maintenance schedules and replacement procedures.

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Installation Videos

Visual tutorials for field installation and setup.

Reach Our Support Team

Fill out the form and our engineering team will get back to you within one business day. Critical issues like sensor-down situations are prioritized for faster response.

emailEmail Support

Prefer email? Reach us directly at tech@halogensys.com

phonePhone Support

Call us Monday–Friday, 8AM–5PM PST at (775) 347-0780

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Critical issues are prioritized. Expect a response within 24 hours for standard requests.

emailtech@halogensys.comphone(775) 347-0780scheduleMon–Fri, 8AM–5PM PST

Wear Parts by Sensor Model

Select your device to find compatible replacement components. Wear parts last many years — only the SensiCLENE cleaning beads require annual replacement.

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SKU: H-MP5-WK
Essential Maintenance

SensiCLENE Cleaning Beads

Compatible with MP5

or call (775) 347-0780  ·  Mon–Fri 8AM–5PM PST

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SKU: H-PH-REP
Sensor Core

pH Sensor Replacement

Compatible with All Models

or call (775) 347-0780  ·  Mon–Fri 8AM–5PM PST

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Using the Halogen Sensor Mobile app?

Parts ordering is available directly in the app — it automatically shows parts compatible with your connected sensor.

Coming Soon