ENGINEERED FOR WATER. BUILT FOR THE FIELD.
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Halogen Systems
ANSWERS FROM OUR KNOWLEDGE LIBRARY

Ask Halogen support

Find product guidance and source documents, or contact the support team.

A CLOSER LOOK AT SERVICE

Know the parts before you open the sensor.

See the service components and cleaning media up close. Match the sensor generation and service kit to the current manual before starting work.

Exploded SensiCLENE assembly showing the sensor face, cleaning media, impeller, cover, screen and retaining screws
SensiCLENE cleaning assembly and wear parts. Follow the matching model manual for replacement parts and service steps.
Inside a Halogen cleaning cap, with cleaning media visible around its internal channels
A closer look at the cleaning cap and media.
Find the manual for your sensor →

Support

Manuals, wear parts, and installation guides for your Halogen sensors. Precision maintenance for precision monitoring.

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Operator Training

Interactive training and certification for MP-5F sensor operators (covers MP5 / MP5-A).

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Submit a Ticket

Open a support request — our team responds within 24 hours.

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Manuals & Guides

Step-by-step documentation for every sensor model.

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Wear Part Replacement

Maintenance schedules and replacement procedures.

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Installation Videos

Visual tutorials for field installation and setup.

Reach Our Support Team

Fill out the form and our engineering team will get back to you within one business day. Critical issues like sensor-down situations are prioritized for faster response.

emailEmail Support

Prefer email? Reach us directly at tech@halogensys.com

phonePhone Support

Call us Monday–Friday, 8AM–5PM Pacific Time at 775.832.0495

scheduleResponse Time

Critical issues are prioritized. Expect a response within 24 hours for standard requests.

tech@halogensys.comphone775.832.0495scheduleMon–Fri, 8AM–5PM Pacific Time

Wear Parts by Sensor Model

Select your device to find compatible replacement components. Cleaning beads are a routine consumable. The A-kit also includes the impeller and pH components, which can last substantially longer than a year. Inspect and replace components according to their condition and the model manual; extreme water conditions can shorten pH electrode life. Budget separately for labor, reference checks, batteries and connectivity. Ask your representative for a site-specific quote.

H1 pH electrode shown removed from the sensor in the product manual
Service illustration · sensor shown for context.

SKU: KITS-0001

Replacement Sensor

H1 pH Sensor

Compatible with H1

Replacement pH electrode and tool

or call 775.832.0495  ·  Mon–Fri 8AM–5PM Pacific Time

H1 exploded sensor assembly showing the cover, screws, cleaning beads, impeller and wear ring
Service illustration · sensor shown for context.

SKU: WP-NH

Wear Parts

H1 Wear Parts

Compatible with H1

Impeller, bearing, cover, screws, and cleaning beads

or call 775.832.0495  ·  Mon–Fri 8AM–5PM Pacific Time

H1 sensor service assembly, shown for maintenance-kit context
Service illustration · sensor shown for context.

SKU: AKIT-0001

Maintenance Kit

H1 Wear Parts Kit

Compatible with H1

One H1 wear-parts kit plus one pH electrode replacement kit and tool

or call 775.832.0495  ·  Mon–Fri 8AM–5PM Pacific Time

MP-5F exploded sensor assembly showing the electrode components in context
Service illustration · sensor shown for context.

SKU: CHLS-0203

Replacement Sensor

MP-5F Replacement Electrode

Compatible with MP-5F

Replacement chlorine, temperature, and sensor puck electrode

or call 775.832.0495  ·  Mon–Fri 8AM–5PM Pacific Time

MP-5F pH electrode shown in the exploded sensor service assembly
Service illustration · sensor shown for context.

SKU: KITS-0201

Replacement Sensor

MP-5F pH Sensor

Compatible with MP-5F

Replacement pH electrode and tool

or call 775.832.0495  ·  Mon–Fri 8AM–5PM Pacific Time

MP-5F exploded cleaning assembly showing the cover, screen, screws, impeller and cleaning media
Service illustration · sensor shown for context.

SKU: WP-NH-H2

Replacement Wear Parts

MP-5F Wear Parts

Compatible with MP-5F

Impeller, bearing, cover, screws, and cleaning beads; cleaning beads are a routine consumable; inspect other parts and replace according to condition

or call 775.832.0495  ·  Mon–Fri 8AM–5PM Pacific Time

MP-5F pH electrode and wear-parts assembly, shown for maintenance-kit context
Service illustration · sensor shown for context.

SKU: AKIT-0201

Maintenance Kit

MP-5F Wear Parts Kit

Compatible with MP-5F

One MP-5F wear-parts kit plus one pH electrode replacement kit and tool; the full kit is not required annually

or call 775.832.0495  ·  Mon–Fri 8AM–5PM Pacific Time

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Using the Halogen Sensor Mobile app?

Parts ordering is available directly in the app — it automatically shows parts compatible with your connected sensor.

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