Support
Manuals, wear parts, and installation guides for your Halogen sensors. Precision maintenance for precision monitoring.
Operator Training
Interactive training and certification for MP5 sensor operators.
confirmation_numberSubmit a Ticket
Open a support request — our team responds within 24 hours.
descriptionManuals & Guides
Step-by-step documentation for every sensor model.
buildWear Part Replacement
Maintenance schedules and replacement procedures.
play_circleInstallation Videos
Visual tutorials for field installation and setup.
Reach Our Support Team
Fill out the form and our engineering team will get back to you within one business day. Critical issues like sensor-down situations are prioritized for faster response.
emailEmail Support
Prefer email? Reach us directly at tech@halogensys.com
phonePhone Support
Call us Monday–Friday, 8AM–5PM PST at (775) 347-0780
scheduleResponse Time
Critical issues are prioritized. Expect a response within 24 hours for standard requests.
Wear Parts by Sensor Model
Select your device to find compatible replacement components. Wear parts last many years — only the SensiCLENE cleaning beads require annual replacement.
H1 pH Sensor
Replacement pH electrode and tool
$346.24
or call (775) 347-0780 · Mon–Fri 8AM–5PM PST
H1 Annual Wear Parts
Impeller, bearing, cover, screws, and cleaning beads
$234.68
or call (775) 347-0780 · Mon–Fri 8AM–5PM PST
H1 Annual Wear Parts Kit
One H1 wear-parts kit plus one pH electrode replacement kit and tool
$553.61
or call (775) 347-0780 · Mon–Fri 8AM–5PM PST
H2 Replacement Electrode
Replacement chlorine, temperature, and sensor puck electrode
$459.00
or call (775) 347-0780 · Mon–Fri 8AM–5PM PST
H2 pH Sensor
Replacement pH electrode and tool
$346.24
or call (775) 347-0780 · Mon–Fri 8AM–5PM PST
H2 Wear Parts
Impeller, bearing, cover, screws, and cleaning beads; only the cleaning beads require annual replacement
$234.68
or call (775) 347-0780 · Mon–Fri 8AM–5PM PST
H2 Wear Parts Kit
One H2 wear-parts kit plus one pH electrode replacement kit and tool; the full kit is not required annually
$553.61
or call (775) 347-0780 · Mon–Fri 8AM–5PM PST
Using the Halogen Sensor Mobile app?
Parts ordering is available directly in the app — it automatically shows parts compatible with your connected sensor.