The SensiCLENE wear parts on the MP5 sensor should typically be replaced every 12 months under normal operating conditions. However, in high-demand environments, more frequent replacement (every 6–9 months) may be necessary. Consult the maintenance schedule in your product guide for details specific to your installation.

Calibration is performed using a standard DPD field test kit comparison. Take a water sample at the sensor location, run a DPD test, then enter the result into the controller's calibration menu. The system will adjust its readings automatically. Detailed steps are available in your operation manual.

Yes. Halogen offers multiple remote data access options including cellular, Sensus AMI integration, and cloud-based monitoring. Visit the Cloud Portal or contact support to set up remote data access for your installation.

Halogen sensors can be mounted in several configurations: wet-tap (directly into a pressurized pipe), flow cell, immersion, and bypass installations. The right option depends on your site conditions. Visit our Sensor Mounting Options page or contact us for recommendations.

First verify water is flowing past the sensor. Check that wear parts are not depleted and that the SensiCLENE mechanism is functioning. Confirm calibration is current with a DPD comparison test. If the issue persists, submit a support ticket and our team will assist you.

Yes. The Halogen MP5 is the only NSF-61 certified amperometric chlorine sensor, meaning it is approved for direct contact with drinking water — no bypass or sample line required.