Groundwater / Distribution·location_onMaui, Hawaii

County of Maui: Ending False Alarms at a Remote, Low-Pressure Site

Quick Answer

The County of Maui Department of Water Supply manages 46 deep wells, more than 750 miles of mains, and 145 storage facilities. After years of false alarms with Hach analyzers, it piloted the flow-independent Halogen MP5 in June 2024 at a remote, low-pressure site. The unit started up without calibration or flow adjustments, has run with zero calibration since, and the pilot is now permanent.

tune
0
Calibrations since June 2024
water_drop
46
Deep wells across the system
route
750+ mi
Distribution mains served
storage
145
Storage facilities in the system

The Utility

The County of Maui Department of Water Supply operates one of Hawaii's largest groundwater systems — 46 deep wells, more than 750 miles of distribution main, and 145 storage facilities spread across challenging island terrain. Many sites are remote, with limited access and variable hydraulic conditions.

The Challenge

At one remote site, the existing Hach analyzers suffered chronic false alarms caused by low and variable sample pressure. Conventional sensors depend on stable flow and pressure; when those conditions drift, readings become unreliable and operators are pulled into long trips to a hard-to-reach location to chase nuisance alarms.

The Solution

In June 2024 Maui piloted the Halogen MP5, a reagent-free amperometric analyzer whose built-in circulation makes it flow- and pressure-independent. The unit started up at the remote site without calibration or flow adjustments and began reporting reliably immediately, eliminating the pressure-driven false alarms that had plagued the location.

The Results

  • check_circleZero calibration required since the June 2024 installation.
  • check_circleDeployed successfully at a challenging remote site with variable low pressure.
  • check_circleEliminated the chronic false alarms produced by the prior analyzers.
  • check_circlePilot unit converted to permanent operation.
  • check_circlePlanning expansion to additional remote sites across the system.

“The MP5 is installed on a remote site with low and variable sample pressures, which had chronic alarm issues. The Halogen MP5 has continued to operate successfully.”

Dean K. Tanimoto — Water Plant Division Chief, County of Maui Department of Water Supply

Get the full case study

Download the complete County of Maui deployment report as a PDF.

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Frequently Asked Questions

Why did Maui choose the Halogen MP5 for a remote site?

The site had chronic false alarms with its existing Hach analyzers because of low and variable sample pressure. The MP5 is flow- and pressure-independent, so it measures accurately without pressure regulators — making it well suited to remote, low-pressure groundwater sites.

How much maintenance has the MP5 needed at Maui?

Since its June 2024 installation the MP5 has required zero calibration and has operated continuously. The pilot unit started up without calibration or flow adjustments and has run reliably ever since.

Is Maui expanding its use of the MP5?

Yes. The pilot unit was converted to permanent operation, and the Department of Water Supply is planning to expand the MP5 to additional remote sites across its groundwater and distribution system.

Run your own pilot

Maui started with a single unit at its most difficult site. Our team can help you design a test deployment that proves the value at your most challenging locations.

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